![]() ![]() Well, not sure what he thought we’d do for sleep, as it was simply too hot to just doze on off: And strangely and disappointingly, no one ever followed up the next day. The gentleman showed up, looked at it, and said he could have engineering look at it at 7am. We woke up to a pool of sweat, and called the front desk. But the one major letdown I cannot overlook, was an A/C unit malfunction. The Ugly: I hate to find anything that qualifies as a deal breaker, but… We returned from dinner, and couldn’t get the tv to tune in: I’m not sure why it said “no signal or connection”… No big deal, as we were worn out from all the youth basketball games we attended, but it would’ve been nice to at least watch a few mins of something. The valet guys do a nice job, so I’d rather tip them more, as to see the hotel charge this much. And then there’s the $28 fee for valet parking(no self parking). This isn’t the fault of the hotel, but still worth noting. These sirens were very loud, and we weren’t even in a room facing Henley. I certainly understand being in the city, you’d expect this on a normal basis but the walls of the hotel certainly showed their thinness. Also: Off n on during the night, emergency vehicles were blasting up n down Henley Street with the sirens blaring. Feels like paying for an upgrade is a waste of money. A friend of ours booked a normal room, and ended up on the 5th floor with a view and for much less money. But The Bad: Not a deal breaker, but when opting to pay more for a room with a view, we didn’t exactly get one from our 3rd floor room. So far, I’m overly impressed, especially in this price range…. The rooms are modern and inviting even the bathrooms have a nice upscale feel to them. And of course there’s Ed, an older “guest relations”type gentleman, who greets everyone with a complimentary glass of champagne and somehow remembers the names of each and everyone he speaks too remarkable. The front desk help was simply amazing: Abbi and Abbey were genuinely friendly, knowledgeable and prompt: Enjoyed my conversation with them, and the valuable information learned. The Good: The lobby is simply beautiful, with clean modern lines, but still giving that welcoming feel. All of this and more, and it sounds like we are headed for a nice quality stay: But not so fast…. Whatever brings you to Knoxville, our friendly staff looks forward to welcoming you to the downtown Marriott, Knoxville’s only full-service Marriott.Ģ.18km from Retrospect Vintage Store This hotel has all the makings for a premier city hotel: location, being adjacent to the convention center, as well as downtown restaurants and more the appearance is very nice, from the lobby to the room itself and the staff shows that approach to service one looks for when traveling. Venture out to explore Knoxville's rich history in the Old City, Market Square, Gay Street, University of Tennessee, Volunteer Landing and more. Host a large-scale formal event or special occasion in our expanded event venue. Stay fit in our expansive state-of-the-art fitness center or take a stroll in our backyard to enjoy a park setting with fountains and water features. Savor craft cocktails and fare inspired by Knoxville's rich history at Maker Exchange restaurant & lounge, or start your day with a barista-crafted beverage and pastry at Maker Exchange coffee shop. The hotel provides the ideal setting for relaxation with 302 newly designed king or double king accommodations featuring floor to ceiling windows, smart TVs, complimentary Wi-Fi and plush bedding. 2.12km from Retrospect Vintage Store Settle into our reimagined hotel and enjoy the best of downtown Knoxville.
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